Terms and Conditions
Updated & reviewed on: 10.10.2024
Welcome to Alhaqiqa, a private limited company registered in the UK (ALHAQIQA – KA LIMITED with Company Number: 15673015). By using our website (alhaqiqa.uk) and booking services, you agree to the following terms and conditions. “We,” “us,” and “our” refer to Alhaqiqa, and “you” refers to the user or visitor of our website.
1. General
By accessing or using our website and services, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use our services. We reserve the right to update or modify these terms at any time without prior notice. Your continued use of our website and services after any such changes constitutes your acceptance of the new terms.
2. Services Provided
Alhaqiqa offers one-to-one counseling and healing psychotherapy sessions. The services provided through our website, including booking via Calendly, are intended for individuals seeking emotional and psychological support.
3. Booking and Payment
All bookings for sessions are made through our Calendly platform. Payment must be completed at the time of booking unless otherwise stated. By booking an appointment, you agree to our Cancellation Policy, which outlines conditions for rescheduling and refunds.
4. Cancellation and Rescheduling
Cancellations and rescheduling are subject to the terms outlined in our Cancellation Policy. Cancellations made less than 24 hours in advance are non-refundable, and appointments cannot be changed within 12 hours of the scheduled session. In urgent situations, Consultant Gulsan A. Karbani will review cancellations on a case-by-case basis.
5. Use of Website
You agree to use our website and booking platform in a responsible and lawful manner. Any misuse of the website, including attempts to disrupt service or access unauthorized areas, is prohibited. We reserve the right to restrict or terminate access to our services for users violating these terms.
6. Data and Privacy
By using our website, you consent to the collection and use of your information as outlined in our Privacy Policy. We are committed to protecting your personal information and ensuring your privacy.
7. Intellectual Property
All content on the Alhaqiqa website, including text, images, and logos, is the property of Alhaqiqa and may not be reproduced or used without permission.
8. Limitation of Liability
While we strive to provide high-quality therapeutic services, Alhaqiqa is not responsible for any outcomes resulting from the use of our services. Our services are provided on an “as-is” basis, and we do not guarantee specific results.
9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the courts in United Kingdom.
10. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us via the Contact Us page